BlackBerry Solution Takes Work Out of Paperwork

"The ExpeData solution on the BlackBerry smartphone is saving our field personnel time and our office administrators can process work we’ve completed much faster."
- DominicD’Arpino, Project Applications Manager

COMPANY
OrthoRehab, Specialty Rehab Services by Otto Bock is a leading provider of specialty rehabilitation products and services including continuous passive motion devices, orthopedic bracing and other therapies.

CHALLENGE
Otto Bock wanted to automate the way field service technicians were completing paperwork while with patients. Handwritten documents were being faxed or delivered to the company, slowing down the efficiency of Otto Bock’s billing cycle and causing extra administrative effort.

SOLUTION
The company had been using the BlackBerry® Enterprise Solution for three years. Their Sprint Nextel representative suggested they build on it with the ExpeData Digital Writing System. Using the application on their BlackBerry® smartphones, patient information and signatures are electronically captured and sent wirelessly over the Sprint Nextel network to company databases.

RESULTS
• Faster billing cycle
• Reduces administrative workload
• Saves time for field personnel
• No disruption to existing work process

Full Case Study: http://na.blackberry.com/eng/newsroom/success/ottobock.jsp